Admin controls
How a Signal workspace admin decides whether assistants can be used, what they may do, which apps may connect and what they may see.
Workspace admins control AI assistants in Settings › Integrations › AI assistants. Every control here only ever narrows what an assistant may do. None lets anyone do more than their role allows in Signal.
Workspace access#
Only a workspace admin can change it, and it applies to everyone in the workspace:
| Setting | What it means |
|---|---|
| Off | No assistant can use this workspace. |
| View only | Assistants can look things up but can't make changes. |
| Full | Assistants can look things up and make changes, within each person's permissions. |
Switching to Off ends assistant access straight away. An assistant that calls afterwards gets workspace_assistants_off, and one that tries a change under View only gets workspace_read_only.
Allowed apps#
- All apps, or Only these apps, chosen by name: Claude, ChatGPT, Copilot, Cursor, Gemini, and Other apps (any assistant Signal can't name).
- An app that isn't allowed is refused with
client_not_allowed.
Privacy preferences#
These two preferences apply to every assistant in the workspace:
- Hide contact details (email and phone) from assistants
- Let assistants use call recordings and transcripts (off by default)
Members' connections#
Admins see who has connected which app, with each connection's access, areas, default workspace and when it was last used. Disconnect ends a member's connection, in every workspace, straight away.
Each person can also see and disconnect their own apps under Your connected apps.
AI activity#
Settings › AI activity lists every change an assistant made in the workspace, with the person, the app it came from, and Undo where the change can still be undone (once, within 7 days).
Pausing#
Signal pauses a connection that makes an unusual number of changes or errors. Its calls are refused with connection_paused until the person selects Resume beside it.